Willow Kitchen & Bath Remodeling

What Our Warranty Covers

Every Willow remodel comes with a written 2-year workmanship warranty, handed over at the final walk-through, under CSLB license #1127360.

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The warranty, word for word

What is covered. For 2 years from the final walk-through, we repair at no charge any defect in our workmanship: tile or grout that cracks or loosens because of how it was installed, leaks at plumbing connections we made, failure of the shower waterproofing we installed, and cabinets, doors or fixtures we installed that come out of adjustment. What is not covered. Damage from misuse, accidents or lack of normal care (for example, not resealing natural stone); products you supplied yourself (we still warranty our labor to install them); normal settling or movement of the house outside the remodeled area; and work changed or repaired by someone else after we finish. Manufacturer warranties. Fixtures, appliances, cabinets and countertops carry their manufacturers' warranties, which we register in your name. How to make a claim. Call, text or email us with a photo. We schedule a visit, usually within a week, and if the problem is covered we fix it at no cost.

Manufacturer warranties

Fixtures, appliances, cabinets and counters also carry their manufacturers’ warranties. We register them in your name and keep a copy on file.

How to make a claim

  1. Call or text (650) 507-4525 with a photo of the problem.
  2. We schedule a visit, usually within a week.
  3. If it is covered, we fix it at no charge.

Get a written estimate in 48 hours

Tell us about the room. We visit the same week, measure, and send a written, itemized estimate within 48 hours.

Call (650) 507-4525 Get an Estimate

We answer within 10 minutes, Mon–Sat 7 AM–7 PM.